Policy

All sales are final. No returns, refunds, or exchanges.
Please allow 5 business days for order processing and verification with an additional 5-7 business days for delivery.

We will only ship to the address provided at checkout. Wrong addresses will be denied their order. The shipping and billing address must match for security reasons. Delivery cannot be changed or combined at any time. Orders cannot be cancelled. Orders of three or more of the same items will be automatically cancelled.

We are not responsible for any lost, stolen, or damaged shipments. Any claims must be made between the buyer and carrier.

International sales
Please be aware of customs, duty fees, and taxes the customer will be liable to pay in any destination outside of the US. We are not responsible for any parcels returned for unpaid fees and will not issue refunds under these circumstances.

If you have any other questions not covered in this section please contact us at Groe@Stingwater.com